FAQ

“Synchronise” or “sync” for short, means the process of playing an existing composition and/or Sound Recording in conjunction with a moving picture of any kind including but not limited to: films, television series, advertisements, documentaries, websites, social media. The content provider (artist) warrants and represents that it has cleared all synchronisation rights for broadcast usage of the Sound Recordings at no charge to TurnUp Music. As we have links with various TV production companies we will attempt to place your track on their programmes. Whilst no payment will be made for the master rights, all mechanical royalties are paid out via the blanket licenses issued to broadcasters by CAPASSO. You will need to be registered with SAMRO or an accredited publisher who will collect on your behalf. As this is not an exclusive arrangement with TurnUp Music you are free to contact TV productions yourself.

Sync licensing is optional and not mandatory on TurnUp music. Should you not wish TurnUp Music to solicit synchronisation please do not tick this box (this does not affect our relationship and your track will still be offered for streaming and download).

CAPASSO is a mechanical rights licensing agency based in Johannesburg – South Africa, which collects and distributes royalties to its members: music publishers and composers. CAPASSO licenses the reproduction or reformatting of musical works. This is because mechanical right (which forms part of copyright) is raised whenever a reproduction (copy) or format transfer takes place. CAPASSO is authorised, by way of mandate from its members, to issue such mechanical rights licenses, collect the license fees and distribute them as royalties back to the members.

If self-published, please advise accordingly. As long as we have your tracks details along with composer/ author details the track can be listed under ‘Copy Right Control’ until you have concluded a publishing deal for songs you have written.

No, it is not a problem to have more than one digital distributor. As the TurnUp Music deal is non-exclusive, you are free to place on any other services.

Distributing your music through TurnUp Music is absolutely free. In fact, we pay you 70% of the income for every stream of your tracks on our multiple platforms.

TurnUp Music reports to you on a quarterly basis, subject to you having accumulated R500 or more in earnings. We give you a complete breakdown of your content sold, on a track by-track basis. The reports will then be followed by the payment after you have provided us with an invoice.

Yes, an album can be sold on a track by track basis. However it cannot be sold as a bundle.

Yes, we offer this service as part of our innovative promotions structure on the Vodacom partner platform. Please send a
request to info@turnupmusic.com. Note: we don’t upload full albums/EPs as Welcome Tones, only your top tracks.

We are focused exclusively on local talent. Our unique music platform is the home to both established and undiscovered artists who are keen to make their music available to a large South African audience who access music and the internet on their phones.

Navigate to our SUBMIT YOUR MUSIC page and follow the step-by-step instructions.

We are different in that we focus on creating opportunities to grow artists and amplify their careers.  We also pay 70% of download revenue as well as use our access to various TV shows in South Africa to promote the music we have on our platform.

You may still submit your music to TurnUp Music even if you do not have a publishing deal. It will be kept under copyright control until you do.

You can file a copyright infringement claim by contacting us on infringement@turnupmusic.com, and we’ll work with you to establish your ownership of the track(s).

TurnUp Music allows you the flexibility to manage your career path and the platforms to which you upload in the future. We operate on a non-exclusive basis and the details of our contract terms are available online as part of the submission process.

You are in full control of your career and you may sign a recording with a label of your choice.

You can send us an email on info@turnupmusic.com

We respect your privacy.

Send a takedown notice, with a reason, to info@turnupmusic.com.

Please check the size of your MP3 file, it should be 8MB or less. You can compress your file on mp3smaller and it will still keep the audio quality: http://www.mp3smaller.com

No content will be accepted without the required artwork for the music submitted.